Warranty Policy

HEFANG jewelry comes with a complimentary 24-month warranty, starting from the date of shipment. Accessories such as jewelry pouches, mirrors, and scarves are not covered by this warranty.

Repair time typically takes 15-20 business days (excluding shipping time). For severe damage or special designs, the actual time required may vary.

Please note: this service does not include shipping costs unless the issue is due to a product defect or an error on our part, in which case we will cover the shipping fees. If you require repair services or have any questions, please contact us via email at: official@hefangjewelry.com