Electronic invoice: After the order is placed and the payment is made, contact our customer service and provide the receiver’s title and email address. The electronic invoice can be issued within 10 days after the transaction is completed.

Paper invoice: After the order is placed and payment is made, contact our customer service for the invoice, and inform our customer service to register the title. We will issue an invoice within 30 days and send it by common mail. If you need an invoice sent by express, you should pay for the express.

Note: If you need to return the good after receiving it with an invoice, please send the invoice back together so as not to delay the refunding.

Customization: Provide personalized lettering service for your crown and designated goods. The customization term is 15-20 working days in usual.

Gift card writing HEFANG can express your feeling on the gift card on your behalf. Consult customer service for details.

Gift packaging: If you need a gift-pack service, please contact our customer service to upgrade the gift packaging * The “small blue box” is the default package.